We’ve introduced a new online booking system for our services just click the link to book online and you can fill the rest out and one of our team will get back to you to confirm your booking as soon as we can!


Due to the current restrictions of Covid 19 we have made changes to our booking system and all bookings for either Appointments or Groups must be recorded and registered online under the new Covid safe plan for

Hopeful Directions details are below on how to book in with the services

We’ve introduced a new online booking system for our services

Currently masks are mandatory for all services unless you have an exception from medical practitioner

Bookings for appointments

This applies for the counselling and casework section only

Currently we are still providing bookings for appointments they can be done face 2 face depending on the staff member and the restrictions that are in place for the state they are living in. so please check with your worker or counsellor to see what they are working with we do have a private zoom chat room for those who are doing services online that will be needed to be booked for the section due to other offices using the same zoom meeting room but that needs to be booked 2 weeks in advance this will also have to be done via our online booking system via our pick time calendar for all staff and appointments.

Follow the link from our website

SMS Messages

We now have SMS services for all appointments and groups and services that are running through Hopeful Directions they are done by either the Coordinator of the group or the caseworker counsellor that is working with you however we do use a online sms service which generates Sms messages however some of the staff have their own phone that they may use for work sms

Cancelation fees

Due to the ongoing capacity of our services groups and staff a notice of 24 hours is required if you do that within 24hrs no fee applies however If you don’t cancel and the appointment time is kept and you don’t show then you get a cancelation fee along with a no-show on your notes if you get more than 3 no-shows then your name is then taken off the active list and added to the inactive list then you will be on the wait list

thanks for visiting Have a great day!